Growing up

In this section I will share some of my stories growing up in Kuwait. It’s about my parents, my childhood, Kuwait in the 80s and 90s, my adolescence, some school memories, my neighborhood and friends, and how life was back then.

Baby Sadegh

I was born in 1978. At the time, my parents were living with my uncle’s family in a big Arabic-style house in Shamiya, which is one of the most prestigious areas of Kuwait. So I can always claim that I’m “weld alshamiya” (son of Shamiya).

At age 2, right after the birth of my first sister Najat in 1980, we had to move out. So my dad rented an apartment in the recently expanding residential area at the time, Khaitan. It was a small 1+1 apartment. The year after, we had the fifth member joining our family, my second sister Amal.

I have fragmented memories of our Khaitan apartment. I remember the open space in the ground floor, full of pillars like all apartment buildings in Kuwait. I remember playing football all the time there with neighbors.

Rabbit Teeth

A memorable event of my childhood worth mentioning that had effects lasting for years after is loosing my two upper front teethes. The way it happened was kinda funny. We had double-decker beds in our bedroom, and mine was the upper deck. In one moonless night, after we were sent to bed, I was jumping up and down the bed just like a funny five-year kid would do. It turned out not funny at all. I fell from the upper deck down to the floor hitting my head first. On impact, my teeth shot out of my mouth. BAM! My front teeth are gone.

The repeated joke that everyone who met me for the first time was: “who ate your teeth?!” ha ha haa, not funny. I asked dad when would people ever stop making fun of my lost teeth! I never got a satisfactory answer. Anyways, I had to live with it. I recall that I’d sometimes try to refrain from smiling so I don’t expose the big hole in my mouth.

I had to live without my upper incisors for about 4 years. The replacement teeth I got, after waiting for so long, were a bit too big. Oh my God, this is a never ending nightmare. I’m being called “rabbit teeth” now!

After a while I got used to it, and it became part of who I am and how I look. It didn’t bother me much past my adolescence.

Bloodshed

In Kindergarten

But the memory that will forever be engraved in my memory is the accident of cutting through my knee with the longest horror knife you could imagine. No it was not my mom, it was my aunt, Jalila, who was staying with us at the time. My dad wasn’t home with no way to contact him (no mobile phones then), so my mom had to carry me and walk to the medical center on foot. She was crying and terrified. I remember what happened in the medical center. It was a bloodshed. My blood sprayed like a fountain and I so vividly remember my blood sprinkling so high hitting the room ceiling.

The knife looked exactly like this one

I was immediately rushed to the operating room. Since it was too risky to use anesthetics for a five year old child at the time, they operated on me while I was fully conscious. I screamed and shouted to the maximum limit my throat allowed. My mom was sitting just outside the operating room, hearing my desperate shouts calling her and asking them to stop. Four nurses struggled to keep me in place while the doctor was operating on my open-cut wound just under my knee.

Scar just under my knee

Apparently the doctor wanted to make sure that there were no metal pieces of the knife left inside the wound, so he had to open it up much more than the actual cut itself. It was such a powerful traumatic experience that I will never forget. The physical scar survived with me to date.

With My father

More accidents

I had many “accidents” as I grew up, far more than an average kid would have. I was a naughty playful boy I guess, at least that’s what mom used to say. At age three, I spilled burning hot cooking oil from a pan onto my shoulder and hand. At age six, I hit our hosts’ wife in their home’s corridor while she was holding a tea pot filled with boiling water, spilling it all over my belly and side. I got 3rd degree burns that were very painful over 10 days. I even once drank from a thermos imaging it had cold water, but I was wrong. It had boiling hot tea. I burned my throat badly. I was about seven years old.

Moving again

When I turned 7 we received my 3rd sister, Fatema. At age 8, my parents got their 5th child, Mohammad. They realized that our apartment is getting tight for us. We had to move out one more time. So in 1988 at age 10, we moved out to a bigger apartment in Salmiya. It was a 2-bedroom apartment, but it was more than double the size in everything. This is the apartment that I spend most of my childhood and teenage years. This is the place where I had most of my memories before becoming an adult.

Childhood in Salmiyah

There was a big football playing field, dirt field of course, just 200 meters behind our apartment building. I loved playing football, and I was damn good at it. Another common game that I played with neighborhood friends was glass marbles. There were so many forms of marble games. There was one called “Tannab” in which we draw a circle in dirt and place the marbles in the middle in a straight row. You have to hit one from outside and drive it out of the circle, and all marbles in the circle would be yours! There was another one called “tallash” where we dig a small hole in the sand, the size of a fist. The game is to hold two marbles in your fingers, hit them inside the hole in a tactical was that makes one, and only one, bounce out of the hole. If none or both bounce out, then you have to put them in the hole for your contender to play and maybe win them. The funny thing we sometimes play this game at home, especially in very hot summer days, substituting the dirt hole with a small plastic bowl.

Iraqi invasion

By mid July 1990, we traveled to Iran, for our summer vacation. We’d go to Iran for summer vacation every 3-4 years. This was the first trip after the Iraqi/Iranian war concluded, so there was a new route. For the first time, it was by sea to Bandar Abbas. It was a long 18-hours trip by ship, then another 7 hours by car to Ahwaz.

We’d usually spend 2 weeks in Ahwaz with family of my mom’s side, and then we’d go on a road trip to Shomal (northern Iran) where there’s natural beauty, mountains, forests, and lovely weather. After spending two weeks in Ahwaz, we were about to leave it for our road trip. We got the news that shocked the world: Iraq invaded Kuwait. What do you mean “invaded”? For how long will it be? I was asking my dad. Probably shocked more than I am, he had no answers for me. My dad loved Kuwait to his core and considered it his country. It’s the place he grew up and lived since he was 11 years old.

Of course we cancelled the road trip. Screw you Saddam for ruining it, that’s we were thinking. In the days after, my dad started realizing that this invasion could prolong to months. so he started worrying about my school. I was the only one among my brothers and sisters that was going to Arabic school in Kuwait. The rest of my siblings were going to Iranian school, so they were fine continuing their education in Iran, nothing will change to them. For me, I had to learn Persian!

Displaced by war

I had around one month before school starts. My dad got me a teacher as a private tutor to teach me the basics of Persian language. I still remember the lessons he taught me using the school book of 1st grade. Me going to 7th grade, studying from 1st grade book. How in hell I’m going to make it in school? Hilarious!

School started, and I was sitting in class basically understanding nothing from teachers. Basically I’d get one word out of ten. I was barely able to reply to teachers when they ask me anything. “I come from Kuwait” was my reply to teachers. Classmates would tell the teacher “jangzade” which is a Persian phrase for “displaced by war”. They’d nod their heads understandingly with a sympathetic look on their eyes. Honestly they were considerate of my situation, and tolerated me being unable to participate in class activities. The only exception was the math class, I was already fluent in it. My math teacher was so delighted that finally someone “gets it” in his lectures.

Although the school curriculum was in Persian language, the majority of students were Arabs. Their first language is Arabic, so I had no problem communicating with them in breaks and afterclass. 35 out of 37 students in my class were Arabs. Of course they speak the Ahwazi accent, which is very similar to the Southern Iraqi accent with some “Arabized” Persian words used through out.

I have to mention that I encountered a lot of bullying in school early on, being a “Kuwaiti”. I was singled out and ridiculed as the sissy boy with the funny Kuwaiti accent coming from rich Kuwait. I think I held up pretty well during that period. Shortly, I managed to win some classmates as friends especially with my football skills. The team I’d join always wins, so all were fighting on me to join their team. With time, my classmates got used to me and my accent started matching theirs, so I managed to fit in quickly.

The Iranian school year back then was divided into three trimesters (as opposed to two semesters). By the end of the “first trimester” (solse av’val), I barely managed to succeed. My grades ranged in the 60-70% range. Except for Math, Arabic and English. I aced them of course. In the “second trimester” (solse dov’vom), my grades improved more, and in the third trimester (solse sev’vom) I did great. I graduated with a full-year average of 88% as the top of the class. I was one of three students who passed. The other two students who passed were the only two Persian natives in our class. I’ve shared my certificate containing all my grades in the Academic Excellence page.

Back to Kuwait

By February 26th, 1991 Kuwait was liberated from the Iraqi invasion. We were so very happy that we will be going back home. My dad was among the few Iranians that returned very early after the liberation, around June 1991. Thanks to our Lebanese neighbors who stayed in Kuwait during the invasion, our apartment was intact and my father found it locked as we left it a year ago.

My father said that my last year’spicture being honored by deputy minister of Education as the top of my class, helped him convince the Minister of Interior (immigration) to approve the exceptional issuance of a family visa so I don’t miss the school year. My family was one of the very first Iranians coming back to Kuwait after the invasion. We arrived back to Kuwait by September 1991 just days before the school starting day. That year, it was a 2-in-1 school year, to compensate for the lost school year during the Iraqi invasion.

Post War

During the first couple of years after Kuwait liberation, much of the Palestinians, Jordanians, and of course Iraqis were forced or pushed out of Kuwait. The grandfather of a big Palestinian family was the owner of a small mart (bakala) just next to our apartment building. His grandson, Rami, was one of my friends. They left within a year. I was sad to see him leave. Another fiend of mine, Adel, was of an Iraqi family living in the next building. They had to leave too.

Adolescence

I lost most of my pre-war friends, either because their families relocated to another area in Kuwait or because they had to leave Kuwait for good. About the same period, my dad started working a second evening job in the gold market. I used to go with him in the gold shop in Mubarakiya, and learned how to sell in a retail store for the first time.

Soon after, and just as I was entering secondary school in my 14ish year, I met a new group of guys not far from home. It started with me asking to join their game of football, of course. Nawaf the Kuwaiti, Ayman the Palestinian, Mustafa the Egyptian, Mohammad the bedoon (stateless), and Issa the Yemini. The Kuwaiti guy had an external separate room (mul’haq) in their villa house, and that’s where we used to gather. We played video games, Table football, and table tennis. That’s also where we committed our first mischiefs as teenagers like smoking cigarettes, hookah, and other stuff that do not need to be mentioned. We played outdoors as well, mainly lots of football games. I stayed with that group of friends until I finished high school, when a silly fight broke between us, and soon after I moved with my family to another area in Kuwait, Salwa. My connections to them severed since then. I saw Ayman once and chatted about the old days, years after when I was in my thirties.

teenager Sadegh

Academic Excellence

I love academia! I’ve always excelled in it throughout my life. I’m proud to have always been part of the top 5% in Academics. From my early school years up to graduating my MBA and beyond.

Elementary & Middle School

I was the top of my class right from grade 1 of Elementary School. This continued throughout the years of Elementary, Middle, and High School. I was very competitive in class. I’d be vigorous when I had a contender competing with me for the first rank on the class, and I’d always make him lose.

Receiving my first certificate of excellence with a gift in 1st Grade (my dad appears in top left corner)
My 1st Grade school certificate

Grade 7 in Persian

One of my proud Academic achievements is passing grade 7 in a completely new language to me. I’ve been studying in Kuwait schools in Arabic language all my life, and because of the Iraqi invasion of Kuwait, we were displaced to Iran so I had to go to an Iranian school in Persian language. Just weeks before schools started, my dad got me a private tutor to teach me the basics of Persian language using a grade 1 book. The famous phrase of the 1st grade book “baba ab dad, Mama nan dad.” (dad gave me water, mom gave me bread) is still ringing in my ears. I struggled big time at the beginning of the school year. I worked hard to learn the language and pushed through, finishing strong as the top of the class by the year end.

I’ve shared this story in details in Growing up page (in Displaced by war section), so you can refer to it there. Below I’m sharing my school certificate of grade 7 that I acquired in Iran (with the Arabic translation beneath it). As you can see my grades in the 1st trimester, I was mostly weak in subjects delivered in Persian language, then I got better grades in the 2nd trimester I got my best grades in the 3rd trimester. All grades in Iranian schools are out of 20 marks.

My 7th Grade certificate in Persian
My 7th Grade certificate translated in Arabic

High School

After returning to Kuwait post liberation on 1991, I’ve returned to my school (Al-Najat Private School) completing grade 8 all the way to grade 12. I’ve graduated high school in Science major with 98.2%. In the state of Kuwait at that year (1996), there was over 14’000 students in high school, of which I ranked as 35th (top 1%).

Grade 10
Ranked among Top 50 in Kuwait

Higher Education

I completed my Computer Science Diploma in New Horizons with honors (GPA of 4.0.)

How on earth have I ended up studying a “diploma” instead of going to medical school is another interesting story that you can find in Major decisions page.

Computer Science Diploma

Soon after, I completed my Bachelor of Science with honors in Business Information Systems from Pierce College (Philadelphia, PA). I graduated with a GPA of 4.0 and got placed on the President’s list for outstanding academic performance.

Bachelor of Science degree

TOFEL Test

In TOFEL, I scored 257 out of 300.

In reference, a score of 190 is the minimum for admission to Bachelor’s degree and 230 for Master’s degree.

GMAT Test

As part of the requirements for MBA admission, I had to take the GMAT test.

I scored 650 out of 800. That score was top 16 percentile globally. The minimum for admission in highly-ranked universities was in the range of 550-600.

Master’s Degree

With my academic record, I had the ability to be admitted almost anywhere I wished. I made it a point to go to a school offering a challenging program. Pennsylvania State University, had a great MBA program ranking the 13th in the World. The theme of the program was Strategic Management, which is exactly what I was looking for. I applied, got admitted, and it was a great pick.

I’ve proudly graduated with a GPA of 3.35. All my grades in the 19 courses of the MBA program were A’s and B’s, nothing below. It was challenging and rewarding to complete this MBA program, it helped tremendously in career and personal growth.

with my MBA cohort
With Dr. John Fizel, Director of MBA
Working on graduation project
with the famous Nittany Lion
Celebrating after graduation ceremoney
Master’s degree
my MBA transcript – Penn State University

2nd Master’s Degree (in-progress)

M.Ed. in Curriculum and Pedagogy in University of Toronto.

International Certifications

I have taken numerous international exams, 35 exams until now to be specific, most of them in information technology early in my career. I’ve passed international exams of Microsoft, Oracle, Novell, and CompTIA. Never ever have I failed a test, all exams aced from the first attempt.

I’ve also passed the international exam of SHRM-SCP administered by SHRM (Society for Human Resources Management), and two exams of CPTD (formerly CPLP) administered by ATD (Association for Talent Development).

Career Achievements

Where can I start! It has been a long and an amazing journey.

The Start

In June 1998, one week after I passed the 4th (last) exam of the MCSD certification (Microsoft Certified Solutions Developer), I got my first job interview. I was the second person in Kuwait to be MCSD certified, a huge credential at that time. The first was a Russian Tech guru working for NBK. Even my instructor, I still remember his name, Urfan, who taught me the MCSD courses at New Horizons center was not MCSD certified. The poor guy failed the test 3 times in a raw! When I passed the test from my first attempt he just couldn’t believe it. It was really tough.

So New Horizons center was looking for a certified MCSD instructor, so they quickly scheduled a job interview for me with the operations manager. I wasn’t sure at the time whether I should pursue a technical job as a software developer in an IT company, or start an academic career as an instructor in a training center. More about that in the Major Decisions page.

After taking a leap of faith, accepting this job offer, I started my career in New Horizons center. There were about 6-7 of us that were hired as instructors for various IT specializations. Our induction started with a full-week of Train The Trainer (TTT) course. An important milestone in my training career where I learned and practiced the basics of training delivery.

I was assigned two Diploma cohorts to teach. One full-time class in the morning (5 hours), and one part-time in the evening (2.5 hours). In most days I wouldn’t go back home during afternoon break, so I ended up working 12-14 hours daily. Voluntarily. I was hungry to learn and develop.

My first office in New Horizons

An impressive start

Mr. Fahad Al-Othman

Mr. Fahad Al-Othman, who became a billionaire years later, is the founder and CEO of New Horizons Computer Learning Centers in GCC. It’s an American franchise business that he brought to Kuwait in the mid 90s, the time PCs spread in the world. Mr. Fahad, or “Bo Tariq” as he likes to be called in the company, is a charismatic leader and a unique visionary. He was greatly respected and “feared” among employees. My first meeting with Mr. Fahad was after a couple of months of joining the company. He called for a general meeting with all instructors (there were about 25 of us at that time). After an introduction for the meeting, he started a brainstorming exercise where he asked all instructors to raise the issues and problems we were facing at work.

The points started pouring from one instructor after the other, and Mr. Fahad was writing each one of the points on a big white board. Points like “course materials were received late”, to “littering near elevators by students”. Important and trivial issues of all sorts. I was quietly observing, listening, and waiting for the right time to mention the point that I came up with. It was after point 27 that I raised my hand. “I think that the problem is in the shortage of the workforce” I said. Mr. Fahad paused and stared at me showing obvious interest in the point, and asked “shortage in organizational structure or in number of staff?”. I answered confidently “both”. I felt that his eyes lit up. He wrote my point, number 28, and carried on with the rest of the points raised by my colleagues until we reached over 40 points.

He thanked everyone for their contributions in raising all the 40 points on the board. “I can not solve all these problems” he said talking to us. “Maybe I can solve one or two. So which one or two points can I focus in solving which will resolve the majority of the remaining points you raised?” he went asking the audience. It’s point 28: “If we hire more people and reorganize our structure in a better way, you as a team will resolve the remaining problems by yourselves” he enthusiastically explained. I was proud of myself that I came up with the most important point, the root cause if you may say, to solve our issues. I’m sure that resonated with Mr. Fahad, and my guess is that since then he realized that I can be a great asset that’s worth developing and grooming.

Best Trainer Award

I enjoyed, and still do, delivering training. Within my first year of my career working primarily as a Trainer for Software Development courses, I got the “Best Trainer of the Month” Award 4 times. This was a notable achievement considering my very young age and lack of experience compared to over 22 competent trainers in the team.

A trip to the Entertainment City with a group of New Horizons Trainers

CRM System

During my first year, I was asked to do a side software development project. I ended up fully developing a customized CRM system for New Horizons Kuwait. Basically I developed a system using Microsoft SQL Server as the back-end database system and Microsoft Access as the front-end application for the sales team. It started as a system with basic features for logging customer calls and visits, and then progressed to include many advanced features like batch-assigning of cold calls to salesforce, and conflict resolution of duplicate customer records.

After deploying the CRM system successfully in Kuwait for a couple of months, management were very pleased with the results and the increased productivity of our salesforce (averaging 20 salesperson at the time). They asked me to arrange deploying it in all other branches operated by our group (Dubai, Abi Dhabi, and Doha) within a period of 6 months. It was an exciting mission, as I had to interact with 3 branches in 2 countries and arrange trips back and forth with conducting training sessions for sales staff, management, and IT support. It gave me the chance to gain invaluable experience and exposure to real-life implementation issues of IT solutions.

After working on this project for over a year, while teaching classes as well in the same period, I handed over the whole project to another developer to be able to move on to my new position after my first promotion.

New Horizons continued to use my CRM system satisfactorily for about 7 years before upgrading it to Microsoft CRM (Dynamics).

A Big Challenge

A major landmark in my career was Microsoft OpenDoor Conference 2000. It was the opportunity that exposed my public speaking talent. With that said, I have to admit that back then I was mortified and terrified of the enormous challenge I had to face with this opportunity.

New Horizons was basically asked by Microsoft to nominate someone to be the main Speaker of their OpenDoor Conference for the Developers’ Day, and guess who they nominated. It was a 2-day conference: the first day for system administration and networks, and the second day was for developers. The developer day included three 1-hour sessions. It was a MENA event (Middle East and North Africa), so the same conference was touring the region city by city weekly.

My tour, where I delivered my sessions, was in 5 cities in this order:

  1. Kuwait City, Kuwait
  2. Abu Dhabi, UAE
  3. Beirut, Lebanon
  4. Doha, Qatar
  5. Muscat, Oman

In each city, I delivered my three sessions on Microsoft’s newly released products (Database systems, Business Intelligence, and .NET solutions) for audiences ranging between 200 to 300 attendees. By the end of the conference day, roughly 80-85% of the attendees that started with me would still be present to the very end. According to Microsoft’s Events Director, it was something unprecedented in OpenDoor Conferences (their average was 30-40%). “Usually a lot of people leave during the day and after lunch. They seem to be enjoying your sessions to stick around to the very end.” he told me. He was so impressed and satisfied that he tried to headhunt me to join Microsoft MENA. Although their HR contacted me and asked me to submit my papers for the position, they soon after backed off. I later knew that they didn’t want to upset Fahad Al-Othman by stealing his “star” employee. I wonder how my life would have changed had I joined Microsoft and moved to Dubai in that young age. Would my life have been better or worse? I can only wonder at the possibilities. I have to mention though that I’m fully satisficed how my life turned up to be.

Microsoft’s conference tour was a great success for me. It definitely boasted my confidence level in public speaking, and provided me the chance to improve it further. It was also a great learning experience for me in the region by visiting Qatar, Oman, and Lebanon for the first time ever in my life. It’s amazing that I’ve had done that.

Microsoft OpenDoor Conference 2000 – Crown Plaza Hotel, Kuwait

A Bigger Challenge

Few months later that year, I was asked to be a panel speaker in Kuwait e-Government Conference 2000. What upped the ante for me in this conference is that the audience was primarily composed of high-ranking government officials, parliament members, and senior executives. My speaking panel was headed by the Minister of Communication Shiekh Ahmed Al-Abdullah Al-Sabah (a royal family member). Pretty intimidating for a 22 years old.

I prepared a good presentation for my speech. Although I was slightly tensed I think I handled myself pretty well and did a very good job presenting, and later responding to audience questions for the panel.

Speakers Panel at Kuwait e-Government Conference 2000
The conference venue: Al-Hashemi hall in Radisson Blu Hotel

It’s worth mentioning that within that time period I’ve participated as a speaker in various other regional conferences related to IT and training. A couple of events that I can recall are Kuwait HR Summit 2001, and Learning Management Systems Seminar 2002.

Moving Up

After a couple of years, I got promoted again. My new title was: Assistant GM for Humansoft Learning Solution. In that position, I was of products development for all our GCC branches (Kuwait, Dubai, Abu Dhabi, Qatar). My team of SMEs (Subject Matter Experts) grew to 12 members that I was managing. I had SMEs in programming, network & system administration, English language, and fields of business administration. I led the team to develop numerous corporate training programs, Diploma programs, and vocational programs.

Our team propelled the development of the Diploma training program to advance it to #1 ranking in the GCC region with total sales revenues of $40 million USD achieved within 5 years. I set the framework for standardization for all curriculums and courses across the region. For every program, we had a detailed manual that included Program objectives, detailed outlines, lesson plans, evaluation system, exams and quizzes, projects and assignments, and all operational details for execution.

This standardization elevated operational efficiency by creatively designing modular products and eliminating unnecessary components of some products, boosting bottom-line of training centers by around 18%.

During this period, I spearheaded wining 4 major government training contracts with a total value of USD $17.5 million within 3 years. This included PAAET in Kuwait and TANMIYA in UAE. My contribution included designing the training solution, building technical and financial proposals, presenting and selling the solution to the government agencies, and overseeing execution of the contracts. Before execution of these programs, I orchestrated the development of 34 course textbooks and the localization of 26 titles within a period of 18 months.

During these years, we’ve also introduced blended learning into our Diploma programs. We basically pioneered a new pedagogical approach for our adult education programs based on latest applications of blended-learning theories, and utilized the cutting-edge technologies of e-learning (Thomson NETg) and Learning Management Systems (SumTotal LMS) to implement these progressive methodologies.

The Pinnacle

The two years that I headed Tawteen HR Solutions as a General Manager were the pinnacle of my career at Humansoft. It was an amazing period full of professional achievements. Now that I reflect on it, I realized that my managerial and leadership development has actually reached its maturity during this period. Remembering “Sadegh” in that period gives me goosebumps. Absolutely Grande.

It started by getting a surprise promotion that I wasn’t expecting, and it came with a substantial 40% salary increase. I am now the General Manager of Tawteen HR Solutions. I became a general manager at age 26. A real general manager, not just a title. And I’ve earned every bit of it. I was quite happy and proud.

But the reality of the responsibility thrown on me was daunting. Tawteen was a start-up business. An idea for a company that specializes in qualifying Kuwaitis for and placing them in private sector jobs. At that time there were about 7000 Kuwaitis only in the private sector, compared to 350’000 Kuwaitis in the governmental sector, just merely 2%. Our first mission was to qualify and place 1000 Kuwaiti in private sector jobs.

I picked 4 people from various departments in Humansoft to join me in Tawteen team, and soon after started recruiting. The team grew to about 15 employees within the first 6 months. We continued growing, and a year later we reached 52 employees. The team was functioning beautifully, and we managed to achieve profitability in the 2nd year.

Tawteen team at its early stages

During these two years of rapid growth, my challenge, and focus, was to groom a group of young Kuwaitis to be first-line managers of Tawteen. These were a group of inexperienced but ambitious Kuwaitis that recently graduated university. In addition to one-to-one coaching that I frequently do, I started something new. A book club that is modified in a way to make it a serious yet fun leadership development activity. I chose an amazing book at the time: “Winning” by Jack Welch, and it didn’t disappoint. The group was so hungry to learn and develop, and they got so engaged. I used to schedule a weekly session after working hours. They had to read a chapter every week, and we’d basically discuss that chapter in our weekly meeting. We used to do it in a board meeting room, all setting around a long meeting table. I’d start the session by setting up the ground rules, and ask them to debate the ideas of the chapter. I’d then ask them to discuss how can we apply the concepts they learned in our organization. And finally I gave them a quiz at the end of the session. We had a lot of good laughs and a lot more learning.

Tawteen team at its peak
An unforgettable birthday present by my Tawteen colleagues that I’ll cherish forever

During this fast-pace development, we fueled revenue growth from $0 to over $2.6 million USD within a year and excelled by achieving 132% of profit target for the newly established Tawteen in its 2nd year of operation.

At the end of the second year, I was asked to work on a new mission. I recruited and led a team of 5 experienced Business Consultants (all were PwC alumni) for a 4-month management consulting project. My mission was to develop a comprehensive corporate business strategy for Humansoft Group, reporting directly to the Chairman & CEO. The consulting project resulted in a major business strategy change and restructuring of the whole organization that improved the bottom line by 22% in the succeeding year.

With Mr. Fahad Al-Othman in Tawteen HR Conference

After an amazingly successful journey in Humansoft, I had to take the hard decision to resign and immigrate to Canada (more on that in Major Decisions page). It was a tough goodbye.

Trainer

After immigrating to Canada and settling down, I soon got an opportunity to work as a freelance trainer and consultant. So I established my own training and consulting practice, and started to provide training solutions and consulting services for large to medium-sized companies and Canadian government entities through training centers that I partnered with like New Horizons Computer Learning Center (Toronto), ctc TrainCanada, Acend Corporate Learning, and HOTT.

I’ve conducted projects for employees of numerous renowned organizations like: Canada Pension Plan Investment Board, Royal Bank of Canada, Bell Canada, Cadillac Fairview real estate company, and Ministry of Health (Province of Ontario). Projects involved business intelligence applications, curriculum design, content development, and employee training.

Going Green

After my comeback to Kuwait, I soon after got offered a nice job opportunity. Al-Dhow Environmental Projects wanted to establish a training arm as part of its group, so the idea of the “Environmental Academy” was born. They offered me the position of General Manager to establish the academy from scratch and build it as a fully functional profitable business.

With Dr. Adnan Al-Shaheen – CEO of Al-Dhow Environmental Projects (parent company)

I established the new start-up’s infrastructure from scratch starting from business planning, to building the legal, physical, and corporate identity of the new firm. I employed my small team of sales, operations, and administration.

I soon after secured alliances with the globally-recognized and prestigious names in HSE training and consulting, particularly with WATA training association in the United Kingdom with accreditations for IOSH, NEBOSH, CIEH, and IEMA training. Through these associations, the Environmental Academy started to offer accredited programs that lead to internationally-recognized certifications. We successfully offered numerous HSE programs to governmental entities and large organizations in Kuwait.

Signing a partnership agreement in London, UK

We’ve also launched the Green Business Certification (GBC). It’s an innovative program for businesses in Kuwait wishing to conduct their operations in an environmentally friendly way. We’ve managed to enroll over 20 companies in the program in its first year. I managed to secure the blessing of the Environment Public Authority of Kuwait (governmental body) for the GBC program. EPA’s General Manager co-sponsored the awarding ceremony we organized to recognize the companies that achieved the Green Business Certification.

Award ceremony for Green Business Certification

Keynote speech in Green Business Ceremony

Although the Environmental Academy was progressing very steadily in its 3rd year towards achieving profitability, the parent company (Al-Dhow Environmental Projects) changed everything. It underwent a take-over by new investors who decided to change the group’s strategy and direction. They decided to shut down all subsidiaries of the group and focus only on big governmental tenders. So unfortunately the Environmental Academy came to an end.

Academic Life

GUST campus entrance

I joined Gulf University for Science and Technology (GUST) as a Director of Professional Advancement and Continuing Education (PACE) center. So I was the new Director of PACE @ GUST.

GUST was the cherry on the cake in my career journey. It was the most relaxed working hours (8am – 3pm) compared to my prior jobs, with a laid-back management style. It was the most chilled out working environment. GUST frequently had events, seminars, ceremonies, conferences, concerts, and all sorts of activities year long. GUST has an amazing fitness center, a gym, and an Olympic-size swimming pool. My office window was overlooking the campus outdoor square, full of students and café kiosks. It was a lively University Campus. I truly enjoyed the GUST life style.

My Office at GUST
The view from my Office window at GUST

With that said, I had a big challenge in front of me and I don’t settle for mediocre results. So I started shaking things up right away. Of the 4-employees that were there in PACE when I got appointed, I had to let 2 of them go within the first 6 months.

Within the first 2 years. I focused on recruiting, mentoring, and developing PACE team while doubling headcount to accommodate operational growth.

I made sure to set clear vision and mission for the team. So I threw away the current nicely worded vision and mission statements that had no real substance. No one of the team knew about them anyways. I had to answer the question for myself first as the leader of the team. What are we trying to achieve? what is our strategy to achieve it? Once I had the clear simple idea on how to do it, I wrote down our mission and vision. I made sure to discuss them in various ways in our monthly meetings until all my colleagues understood them very well and memorized them by heart.

Picture with Sheikhah Intisar Salem Al-Ali Al-Sabah (Al-Nowiar CEO)

It was easy to increase sales by focusing on corporate business, but strategically that was risky and potentially unsustainable. We’d be under the Mercy of a bunch of companies. So I made the decision to do it the hard way. The right way. I focused on developing the consumer sector, which are individuals paying from their pockets to advance their education. We developed a strong portfolio of profitable products that made PACE-GUST a leader in the market.

We developed and offered specialized programs for professionals in accounting, audit, finance, human resources, health care, aviation, and project management. We achieved great results in sales and execution of these programs, and were recognized by the majority of customers as the leaders in these fields.

Delivering a keynote speech in one of our seminars at GUST

In parallel, I also worked on revamping our offering for corporate business. We focused on improving quality in delivery, facilities, and technologies. With time, it paid off in an excellent way and our corporate sales went through a upward movement.

I also worked hard with the team on some major opportunities, and succeeded in winning a major 3-years contract from the oil sector with an estimated value of $5 million USD.

Picture of GUST executive team with KPC (Oil-sector) training Director

Year 3.

Photoshoot with colleagues and Boubyan Bank officials

Year 4 and departure of Dr. Salah

Fueled revenue growth to quadruple within 4 fiscal years. In addition to the fantastic growth in market share, PACE achieved unprecedented net profits for GUST. For 5 years before my joining, PACE was barely breaking even or recording a loss. Never profitable.

My track record of net profit achieved since I joined GUST (numbers are not shared for confidentiality)

Year 5.

Farewell gathering with PACE team in GUST

Highlights of Career Achievements

Here are the highlights of my career achievements in time order:

  • Best Trainer of the Month Award 4 times in my first year
  • CRM system development and implementation for New Horizons GCC (Kuwait, Dubai, Abu Dhabi, and Qatar)
  • Present Developer Day of Microsoft OpenDoor Conference in 5 countries, for an audience of 200-300 attendees
  • Keynote speaker in Kuwait e-Gov Conference
  • Promotion to R&D Manager at age 21
  • Promotion to Assistant General Manager at age 23
  • Promotion to General Manager at age 26
  • Tawteen great success internally and externally
  • Establishing Environmental Academy and forming international partnerships with global leaders in the field of HSE training
  • Turn around of PACE at GUST

Entrepreneurial

I was lucky to have gone through many entrepreneurial experiences in my life. Although I ran my own freelancing business in Canada, and established the Environmental Academy from scratch, but my real entrepreneurial journey started with establishing Campo Marzio, an Italian-based global retail brand.

Then I co-founded BAZMA the first ecommerce business in Kuwait specializing in Men Essentials, followed by establishing ALCANTARA Holding. I’ve also co-partnered to establish Abo Alzain Kunafa, my first experience in F&B.

I’ve reaching the pinnacle of the journey by establishing ENTGREAT, the company that will integrate all my skills and experiences to produce something great.

CAMPO MARZIO

An Italian brand that designs and produces a wide range of high quality office accessories and stationery products. It was franchised in Kuwait since 2011.

Campo Marzio GCC Website

Campo Store fit-out in Avenues Mall Phase 3
Campo Store Opening with the Italian Ambassador

As a Campo Marzio franchisee, we attended the annual meeting that all partners from around the world attended. It was held in Rome, the headquarters of Campo Marzio.

BAZMA

Bazma is the first e-commerce business in Kuwait specializing in men’s essentials.

Bazma Website

Bazma eCommerce website
First social media ad of BAZMA

ALCANTARA Holding

Establishing Alcantara Holding was another entrepreneurial experience that I’ve had, although it was mainly led and executed by my partners.

Alcantara Holding Website

ABO ALZAIN KUNAFA

Establishing Abo Alzain Kunafa was another great entrepreneurial experience in F&B sector, and specifically in sweets. It was a very challenging experience with a steep learning curve.

ENTGREAT SOLUTIONS

Establishing ENTGREAT was a major shift in my life, and the biggest entrepreneurial move to its date. My first entrepreneurial start-up company that I’ll be focused on full-time. It’s the start of something big. A shift from the corporate world, to being a small-business owner.

Scholars Education

After immigrating back to Canada, I was eager to find an opportunity that aligned with my passion for education, my experience in learning and development, and my drive in entrepreneurship. Attending a franchise show, I came across Scholars Education, and it immediately resonated with me. The focus on individualized learning and the growth potential of Scholars made it the right fit for me. I decided to open a Scholars franchise and start this lovely journey with my wife to contribute to our community by providing students with quality tutoring services that impacts their life. Today, I take pride in leading a center where we help students build confidence, improve academically, and develop a love for learning.

Major Decisions

In this section I will share some of the major decisions of my life. Decisions like the choices medical school vs. computer science, working as a programmer vs. training instructor, immigrating to Canada vs. staying in Kuwait, the comeback to Kuwait, and the most recent major decision re-immigrating back again to Canada.

Medical School… really?

I thank God and my wisdom that gave me the courage to avoid being a medical doctor. I’ve always excelled academically in school, and graduated top of class (details in Academic Excellence page). I was called “Dr. Sadegh” by everyone around me since I was a kid all the way until I finished high school. It got imprinted to my identity and reached my core.

I still have the paper I wrote my thoughts on for taking this life-changing decision. I’m sharing it in the scan below.

Programmer vs. Training Instructor

Soon after I got my MCSD certification (Microsoft Certified Solutions Developer), a huge credential at that time, I got my first job opportunity. I was the second person in Kuwait to gain that prestigious credential, so New Horizons center was desperate to hire an instructor who’s MCSD certified.

I wasn’t sure at the time whether I should pursue a technical job as a software developer in an IT company, or start an academic career as an instructor in a training center.

Immigrating to Canada

immigrating to Canada vs. staying in Kuwait.

The comeback to Kuwait

returning back to Kuwait.

Re-immigrating to Canada

immigrating back to Canada after getting married.

Is there a second comeback in the horizon?

Most probably.

Family

Here I’ll share some on my little lovely family, and my bigger family. I have a wonderful family that have always supported me unconditionally. I love them all.

Parents

Forever giving and loving

Brothers and Sisters

We’re four brothers and four sisters, and I’m the Big brother!

Jomaneh

My favorite daughter

Ghadir

My partner for life. We met in 2018 and we got married soon after by Jan 2019.

The way we met is a funny nice story, but I’m not sharing that here. You can ask me though, if you’re curious!

Nieces and Nephews

The joy of our gatherings

Divorce

My first marriage was a failure. It was a traditional family-arranged marriage. Of course, I hold the responsibility for agreeing to marry someone whom I didn’t get to know well. Unfortunately it ended up in divorce quickly, and not in a nice way I should say. I’m not going to get into any details, I have to mention though that it was one of the ugliest experiences of my life. Yet, it was the right decision, we were completely unsuitable for each other.

There was one great thing that came out of this failed marriage. An amazing lovely girl. Jomaneh ♥

Friends

What is life without true friends? Here, I’ll share some pics and notes about my amazing best friends.

Mohannad

My life long friend, and best buddy. It’s a blessing to have a friend whom you can expose all your vulnerabilities without feeling embarrassed.

Ahmed

My brother from another mother, best friend, and partner. All my major decisions have to pass through him.

Mustafa

My brother-in-law, motorbiking buddy, and travel partner.

Dr. Mohammad

Although we became friends at a late stage of our lives, we clicked immediately. Mohammad is such an intellect, fun, and beautiful soul.

Muaad

My best friend in Canada.

Tawfeeq

My 2nd best friend in Canada.

Omeed

My best cousin in Iran.

Mohammad, Jawad, and the gang

My brother Mohammad, Jawad, Sayed Abbas, Fadi, and the rest of the gang.

Intellectual

Here I’ll shed some light on my personal intellectual journey. Many books, discussions, videos, and intellects affected and shaped my mentality during different periods of my life.

This will also include the philosophical views that I’ve experienced, religious experiences, intellectual debates, and my personal ethical values and practices.

Paradigm-Changing Books

7 Habits of Highly Effective People – Franklin Covey

The First Mind Adventure – Feras Alsawwah (Arabic book)

Winning – Jack Welch

The Happiness Hypothesis – Jonathan Haidt

Personal values and ethical views

my personal ethical values and practices.

Adventures

In this section I will share some of the most notable adventures, hobbies, and accidents of my life. As for the adventures, I enjoy adrenaline-rushing activities like Bungee Jumping, whitewater rafting, scuba diving, and motorbiking. Such adventures and hobbies led to some accidents like my ACL football injury, my life-changing back injury, and Achilles tendon football injury.

Bungee Jumping

My first Bungee Jumping experience was in Dubai back in 2000. It was 60 meters high, jumping over Dubai creek. It was such an exhilarating experience that I wanted to do a second one many years later in Canada over Ottawa river.

Bungee Jumping over Ottawa river

Whitewater rafting

Whitewater rafting in Canada, Switzerland, and in Georgia.

Scuba Diving

Here is a list of my scuba dives so far (13 dive sites in 7 locations):

  1. Beirut, Lebanon (3 sites)
  2. Puerto Plata, Dominican Republic (2 sites)
  3. Varadero, Cuba (2 sites)
  4. Sharm Al-Shaikh, Egypt (2 sites)
  5. Muscat, Oman (1 site)
  6. Pataya, Thailand (1 site)
  7. Kubbar Island, Kuwait (2 sites)

Sharm Al-Shaikh was by far the best dive site I’ve been to, with Cuba as the second best. The clarity of the blue-azure water in both locations, with the colorful aqua creatures and reefs made them such delightful dives to experience.

In Sharm Al-Shaikh, Egypt
Dive site near Muscat, Oman
Dive site near Puerto Plata, Dominican Republic

Motorbiking

motorbiking memories

My first bike: Honda CBR 600
My second bike: Suzuki GSX R1000
My 3rd bike: Harley Davidson Sportster Custom 1200XL

In full gear

Football.. ACL injury

ACL injury in Canada

Sharpshooters Team (I’m in the middle standing)

Sea Cruise

my life-changing back injury. I got screwed!

30 minutes before the accident
my best friends visiting in hospital after my spine surgery
orthopedic bed in my parents’ home

Football.. again

Achilles tendon injury

my brother in law Mostafa

trying crutches for the first time in my life

and again

My second Achilles tendon injury

Physical

I was very fit and athletic during my teenage and young youth years, as I was regularly playing football, basketball, and many other competitive sports like table tennis, squash, etc. I was an excellent football forward, and could have played professional football had I chosen that path.

My physical status deteriorated badly after my mid twenties. I gained a lot of weight, and practically didn’t have any physical activity for a long time.

Transformation

In Canada I naturally lost some weight as the life style there forces you to walk and be physically more active. But that wasn’t enough. After a while, I managed to join a group of guys forming a football team. We played a couple of days every week in a locally organized league. We made it to the semi-final game, and that’s the game that I was down. My knee swelled, and I couldn’t continue the game. Days after, in North York hospital, MRI confirmed it. My anterior cruciate ligament (ACL) got torn.

After my ACL injury (please refer to Adventures page for more details), I had to stop playing any sport games like football, basketball, or even squash. My only option was to exercise in a gym and weight lifting, and that’s when my transformation begun.

I’m proud of the transformation I achieved at age 30. Here’s my before and after.

95 kg in 2007
77 kg in 2009

Keeping fit

Regularly exercising at the gym for years, eating healthy, and living a balanced lifestyle.

Doing it all over again

After the accident that broke my back (see Adventures page for details), I was not allowed to lift anything over 20kg for at least two years, so I had to abandon the gym for that period. That led to gaining weight over time, and ruining my healthy lifestyle and dieting habits.

Transformation at age 42. Before and after.

95 kg in 2020 (corona time)
90 kg in 2024

Around the World

Travelling is one of my favorite things in life. I was lucky to have had the chance to travel to so many countries in various continents of our lovely planet. In this section I listed countries that I’ve visited, with a gallery of pictures of these trips. In addition to that, I’ve put together a wish list of countries to visit in the future.

Visited Countries

Here’s a list of the countries I’ve visited, with the main cities that I’ve been to in these countries.

  1. Kuwait (home country)
  2. Canada (Toronto as 2nd home, Montreal, Ottawa, Calgary, Edmonton, Banff & Jasper, Kelowna, Whistler, Vancouver)
  3. USA (Washington DC, New York City, Buffalo, Los Angles, San Francisco, Las Vegas, Detroit, Chicago)
  4. UK (London)
  5. UAE (Dubai, Abu Dhabi, Al-Ain)
  6. Qatar (Doha)
  7. Oman (Muscat)
  8. Lebanon (Beirut, Leban Mountain)
  9. Syria (Damascus, Aleppo, Latakia)
  10. Jordan (Amman)
  11. Iran (Tehran, Khuzestan, Mazandaran, Gilan, Isfahan, Shiraz)
  12. Iraq (Basra)
  13. Egypt (Sharm Al-Shaikh, Cairo)
  14. Morocco (Marrakesh)
  15. Italy (Rome)
  16. Greece (Athens)
  17. Germany (Frankfort, Munich, Rust, Stuttgart)
  18. Spain (Madrid)
  19. Netherlands (Amsterdam)
  20. Belgium (Brussels)
  21. Luxemburg
  22. France (Strasbourg)
  23. Switzerland (Interlaken)
  24. India (New Delhi)
  25. Hong Kong
  26. China (Guangzhou)
  27. Malaysia (Kuala Lumpur)
  28. Thailand (Bangkok, Pattaya, Phuket)
  29. Sri Lanka (Colombo, Kandy, Nuwara Eliya)
  30. Ukraine (Kiev)
  31. Cyprus (Girne, Famagusta)
  32. Turkey (Istanbul, Sapanca)
  33. Georgia (Tbilisi, Kazbegi, Batumi, Mestia)
  34. Cuba (Varadero, Cayo Coco)
  35. Dominican Republic (Puerto Plata, Punta Cana)
  36. Mexico (Cancun, Tulum)

Wish list

Here’re the top countries to visit on my wish list.

  1. Norway
  2. Jamaica
  3. The Bahamas
  4. Costa Rica
  5. Albania
  6. Montenegro
  7. Croatia
  8. Vietnam
  9. Poland
  10. Romania
  11. Hungary
  12. Russia
  13. Philippines
  14. Singapore
  15. Australia
  16. New Zealand
  17. South Korea
  18. Japan
  19. South Africa
  20. Argentina
  21. Chile
  22. Brazil

My Life Goals

In this page, I might share the Excel sheet containing my life goals.

Since I turned 19 years old, I started this exercise of making a 5-year plan. At the end of these 5 years, I’d evaluate my results according to the goals set, and make a new plan for the upcoming 5 years.

I said I might 🙂